Your business grew.
Your operations didn't.

You're working 60+ hours a week. Revenue is up but your take-home hasn't changed. Staff can't operate without you in the room. Every quote, every schedule, every decision still runs through one person.

I find the biggest constraints in your business and fix them.

Book a free 30-minute call

I'll ask about your business. You'll know in 30 minutes if I can help.

Sound familiar?

These come up in almost every first conversation I have.

"I'm the only one who can do the quoting."

Your specialized knowledge is required to close deals. Nobody else has it. So every quote waits on you, and the ones that wait too long go somewhere else.

"We hired people and it didn't fix anything."

The problem wasn't the hire. There was no system to plug them into. They showed up, had no training path, filled whatever gap they could see, and now three people share the same unclear role.

"We expanded and everything broke."

Second location. Bigger team. More revenue. But the scheduling, inventory, and handoffs that worked at one scale don't work at this one. Growth exposed every crack in the foundation.

"Clients are showing up in person because we're too slow to respond."

You have the demand. You can't serve it fast enough. Response time is killing your close rate and your reputation, and you don't have the bandwidth to speed it up.

"We bought software that nobody actually uses."

CRM from 2006. Practice management system that can't handle inventory. Tools that were supposed to automate things but never got configured. The software became furniture.

"Someone goes on vacation and everything falls apart."

Every critical function depends on one person. There's no documentation, no cross-training, no backup plan. One absence and the whole operation limps along until they're back.

I help service business owners stop being the single point of failure in their own company.

I map your full revenue cycle and I find the constraints and the leakage points, put a dollar figure on each one, and fix them in order of highest leverage.

I'm inside your business with my hands on the tools. I build the systems, train your people, build solutions and fix the problems myself.

A consultant gives you a report. An employee needs a system to plug into, and if that system doesn't exist yet, then it costs you more time than if you just did it yourself.

I'm an operator who builds the systems and does the work with you and your team until it can run without me.

I only take one client per trade per market. If I'm working with you, I'm not working with your competitor across town.

Ready to talk? Book a call →

Revenue-critical knowledge trapped in the owner's head with no way to transfer it
People hired into roles that don't have documented processes
Slow response times destroying close rates
Software bought but never properly configured or trained on
No clear picture of cost per acquisition, margins by service, or profit per job type
Single points of failure across every critical function

How it works

Start with a conversation. If there's a fit, we move to a Revenue Cycle Audit that pays for itself. No open-ended retainers until you've seen the results.

Start here

Free Discovery Call

No cost, no obligation

We talk about your business. What's working, what's broken, where you're stuck. If I can see a path to helping, I'll tell you what I'd do and what it costs. If I can't help, I'll say so. This isn't a sales pitch disguised as a consultation.

Book your free call →

The diagnostic

Revenue Cycle Audit + First Fix

$1,500

I walk through your entire operation. How leads come in, how quotes go out, how work gets scheduled and delivered, how you get paid. Every bottleneck gets identified and priced in dollars and hours lost.

You get a Constraint Map showing exactly where money and time are bleeding out of the business, ranked by impact. Then I design and implement a solution for one your biggest problems.

The build-out

Build the Systems That Run Without You

Scoped after the audit

We work through the Constraint Map in priority order. Each project gets scoped and priced after the audit, based on complexity and the return you can expect. Could be a quoting system so you're not the bottleneck on every sale. Could be configuring the CRM that's been collecting dust. Could be cross-training so one person's vacation doesn't shut down a department.

You see the full backlog. You pick what we tackle next. No surprises.

Let's talk about what you need →

Ongoing

Ongoing Ops Support

Custom retainer

At this point the business has real systems in place. The retainer keeps them maintained and evolving. New problems get caught before they compound. You stay focused on the work that actually needs the owner's attention, not the operational stuff that shouldn't require it.

Get in touch →

Is this for me?

I work with a specific kind of business. If this doesn't describe yours, I'd rather we both save the time.

Good fit

Service or trades business doing $1M to $3M a year
5 to 15 employees
Owner-operated (you're still in the day-to-day)
Revenue is proven but your operations haven't kept up
You've already tried hiring, buying software, or just working harder. It didn't solve it.
You want someone who does the work, not someone who tells you what to do

Not a fit

Under $500K in revenue
Over $5M with internal ops people already
No employees. Solo operation.
Looking for a website or marketing help (that's not what I do)
Want recommendations but won't implement them
Pre-revenue or still figuring out product-market fit

Not there yet? Here is how I can help you. →

Find what it's costing you.

30 minutes. Let's see how I can help you.